Harrogate International Festivals independent Box Office service offers a great range of ticket booking options, and ensures you receive a personal service from the Festivals Team.

Phone: 01423 562 303

Book Online: www.harrogateinternationalfestivals.com

In Person:
Harrogate International Festivals, 32 Cheltenham Parade, Harrogate HG1 1DB*

Opening Times:
Monday: 11am – 5pm
Tuesday – Friday: 10am -5pm

Harrogate International Festivals Box Office accepts all major credit/debit cards (except American Express), cash and cheques. Cheques should be made payable to ‘Harrogate International Festivals’.

Booking Fees:
Please note that all transactions are subject to a £1.75 booking fee.

Programme changes:
Harrogate International Festivals reserve the right to make alterations to the programme as become necessary including event cancellations.

Ticket Delivery:
If required, we will endeavour to post all tickets out within 2 working days of making a booking. Tickets will be posted by Second Class Post at a cost of £1.50.

Tickets can also be left at the relevant Box Office for collection. If you have chosen to collect your tickets at the Box Office we recommend picking up your tickets at least half an hour before the event begins. Please bring along the order number and any proof of eligibility for any discounted tickets/concessions.

Data Protection:
Upon making a booking we will add you to our mailing list to keep you informed of future events, news and ticket offers, unless you choose to opt out.  If at any time you wish to be removed from our mailing lists you can contact the Box Office on 01423 562303, send an email to boxoffice@harrogate-festival.org.uk or remove yourself from the relevant list in the My Account section of our website.

Upon making a booking, unless you choose to opt out, we will add you to our database, which may be processed to be used for the fundraising purposes of Harrogate International Festivals, charity no. 244861. If at any time you wish your data to be removed this list you can contact the Box Office on 01423 562303, or send an email to boxoffice@harrogate-festival.org.uk asking for this to take place.

Harrogate International Festivals will not store your credit or debit card details and payments will be taken on a per transaction basis, as indicated by the card holder via phone or www.harrogateinternationalfestivals.com

Tickets on the door:
Subject to availability tickets will be available to purchase on the door of all events one hour prior to the show starting. Be aware events can sell out in advance. Early booking is recommended.

The Box Office cannot refund money or exchange tickets except in the case of an event cancellation.

Access Scheme:

Here at Harrogate International Festivals we are committed to ensuring all customers can enjoy our events equally. To better serve our patrons who have specific access needs we have our Access Scheme. The list is free to join and once you qualify as a member you may be entitled to a complimentary ticket (excluding food) for a Personal Assistant/Carer. To become a member of this list please fill in this form and return it to our Box Office or email it to beth@harrogate-festival.org.uk.

Concessions are available for under 18s, students in full time education and those receiving unemployment benefits. Appropriate identification must be provided. May not be used in conjunction with any other offers.

Gift Vouchers:
An online gift voucher can be purchased for any amount up to £1000. When purchasing a gift voucher it is possible to send it to yourself or directly to a recipients email address. You can also specify the date that the Gift Voucher will be emailed to the recipient (within 12 months of the purchase date).

The Gift Voucher can be redeemed online at the Checkout stage or direct with the Box Office at Harrogate International Festivals. If not redeemed, Gift Vouchers issued prior to November 2016 will expire 12 months after they were sent, all Gift Vouchers issued from November 2016 onward will expire 18 months after the day they are sent.

Large Print:
A large print version of the event guide can be ordered by calling 01423 562 303.